TwinShip brings together tracking, analytics, pricing, exceptions, and AI — so your freight operations run smarter, not harder.
Track every shipment across every carrier from a single dashboard. Status updates, location data, and ETA predictions — all in one view.
Every scan, every pickup, every delivery attempt. TwinShip captures the full journey so you always know what happened and when.
Late shipments. Stalled consignments. Delivery exceptions. TwinShip surfaces problems before they escalate — so you can act, not react.
Configurable rules trigger case creation the moment a delivery falls outside tolerances. No manual follow-up. No missed delays.
From creation to resolution, every case is tracked. Notes, status changes, and outcomes are logged for complete visibility.
When cases stall, TwinShip escalates to the right people. Priority levels ensure critical issues get the attention they need.
Build and manage complex pricing structures. Zone-based rates, weight breaks, surcharges, and fuel adjustments — all configurable.
Compare carrier rates side by side. Understand your cost-to-serve and identify savings opportunities across lanes.
Model "what-if" scenarios before committing. Test rate changes against historical data and see the impact before it hits your P&L.
Ask questions the way you'd ask a colleague. "What's our DIFOT to Bunnings in Tamworth?" — and get a real answer, not a spreadsheet.
Drill down naturally. Ask a question, then follow up with "break that down by carrier" — Scout keeps the context.
Scout understands your data model, your carriers, and your clients. Answers are tailored to your operations — not generic.
DIFOT, transit times, exception rates — tracked and visualised in real time. Role-specific views for ops, commercial, and executive teams.
Compare carrier performance objectively. Identify who's delivering — and who isn't. Lane-level breakdowns surface hidden patterns.
Understand your true freight costs. Break down by service, destination, and client. Surface hidden costs and surcharges.
Export data in the format you need. Schedule reports. Share insights across teams with scrollytelling narrative reports.
Manage complex client structures with parent-child relationships. Roll up data or drill down by entity.
Centralised carrier information, contacts, and service configurations. Everything in one place.
Built for logistics businesses with multiple customers. Each tenant's data is isolated and secure.
TwinShip integrates with the systems you already use — and the ones you haven't built yet.
Sparrow isn't just a logistics company — we're a software company with deep expertise in freight. If your system has an API, we can connect to it. If it exports files, we can ingest them.
TwinShip features work together to give you operational clarity without operational burden. Ready to see it in action?